Everything You Need to Know

Everything
You Need to Know

Clear answers about using, caring for, and receiving your SereneSix.

Product & Usage

How does the SereneSix vibration system work?

SereneSix uses a proprietary NervSync™ Rhythmic Signalling system to deliver gentle rhythmic vibration directly to the PC6 acupressure point on the inner wrist.

 

When the device activates, it stimulates mechanoreceptors — touch receptors in the skin —which send gentle, calming signals through your body. This process happens automatically, without any effort or conscious engagement on your part.

 

The rhythmic nature of the stimulation is central to how it works. Consistent rhythmic input acts as a stabilising signal — supporting a shift away from stress toward a calmer, steadier state. This principle is grounded in research on neural entrainment, the brain's natural ability to sync with external rhythm.

 

SereneSix offers two distinct modes. Calm Mode delivers a single rhythmic pulse to support relaxation. Focus Mode delivers a double pulse pattern to support attention, mental clarity and sustained concentration without overstimulation.

 

Both modes are activated by holding the button for 3 seconds — once to enter Calm Mode, again to switch to Focus Mode. Holding the button for 3 seconds after Focus Mode turns the device off. Each session runs for 30 minutes before automatically completing.

Is SereneSix easy to use?

Yes — that's one of the core principles SereneSix was designed around.

 

There is no app to download, no account to create, no ongoing subscription to pay and no settings to configure. Simply wear the band with the vibration point positioned over the PC6 acupressure point on the inner wrist, and hold the button for 3 seconds to begin.

 

Hold for 3 seconds to activate Calm Mode. Hold again for 3 seconds to switch to Focus Mode. Hold once more to turn the device off. Each session runs for 30 minutes automatically.

 

SereneSix is designed to work in the background of your day — during meetings, commutes, parenting or any moment when you need support without stepping away from what you're doing.

What does the vibration feel like?

SereneSix produces a gentle rhythmic pulse on the underside of your wrist.

 

Most people describe it as a soft, steady rhythmic vibration — noticeable enough to feel, gentle enough to ignore.

 

The sensation is designed to feel calming rather than intense, so you can continue working, walking, parenting or relaxing while your body responds to the rhythmic signal.

How long does the battery last?

SereneSix is rechargeable and designed for everyday use.

 

A full charge provides 6–8 hours of continuous use — typically lasting several days with normal daily sessions.

 

SereneSix charges via magnetic USB charger. The red light will remain on during charging and turn green when fully charged. A full charge takes approximately 2–3 hours.

Is SereneSix waterproof?

SereneSix is water-resistant (1ATM), meaning it can handle everyday contact with water such as hand washing or rain.

 

It is not designed for submersion — remove before showering, swimming or bathing.

How do I know if I'm wearing it correctly?

For best results, SereneSix should be worn on the underside of your wrist with the vibration point positioned directly over the PC6 acupressure point.
 

Finding your PC6 point:
 

Step 1: Measure three finger-widths down from your wrist crease on the inner wrist.
 

Step 2: Find the soft point between the two tendons that run down the centre of your inner wrist — this is your PC6 point.
 

Step 3: Position SereneSix so the vibration point sits directly over this spot. The fit should feel snug but comfortable — not tight enough to restrict circulation.
 

Wearing and activating SereneSix:

SereneSix is designed to be worn like a watch or fitness tracker on the top of the wrist when not in use — keeping it discreet throughout your day. When you're ready to activate it, simply rotate the device around to the underside of your wrist so the vibration point sits over your PC6 point, then hold the button for 3 seconds to begin.

How quickly will I notice the effect?

Some people notice a sense of calm or mental clarity within minutes of starting a session.

 

SereneSix can help in the moment when stress rises, but the greatest benefits come with consistent use. The more you use it, the more naturally calm tends to come — and as stress eases, winding down at night often feels easier too.

 

Because everyone's different, experiences can vary from person to person.

 

If you don't notice an immediate effect, don't be discouraged. SereneSix works cumulatively — many people find the benefits become clearer after several days of consistent use.

 

For some, the changes are subtle enough that they only notice looking back — realising they're winding down more easily, snapping less, or feeling steadier under pressure. Sometimes the first sign is someone else asking, 'you seem calmer lately — what have you been doing?"

Can I use SereneSix if I have a pacemaker or other medical device?

SereneSix is a consumer wellness wearable that delivers gentle rhythmic vibration to the wrist. It is not a medical device and has not been clinically tested for use alongside implanted medical devices such as pacemakers.

 

If you have a pacemaker, implanted defibrillator, or any other active medical device, we strongly recommend consulting your doctor or cardiologist before using SereneSix.

 

As a general precaution, SereneSix is not recommended for use by people with the following conditions without prior medical advice:

  • Implanted electronic medical devices including pacemakers
  • Epilepsy or seizure disorders
  • Pregnancy

If you are unsure whether SereneSix is suitable for you, please contact us at support@serenesix.com before purchasing.

What are the technical specifications of SereneSix?

  • Two modes: Calm and Focus
  • One-button activation — no app, no subscription required
  • 6–8 hours continuous use per charge
  • 2–3 hours recharge time
  • Water-resistant (1ATM) — handles handwashing, rain and everyday wear
  • Device dimensions: 36.5mm x 22mm x 11mm
  • Band width: 20mm — fits most wrists up to approximately 220mm circumference. 
  • To check your wrist size, wrap a tape measure or piece of string around your wrist just above the wrist bone.
  • Weight: 40g
  • 12-month warranty against manufacturing defects
  • Australian owned and operated
  • Available in two device colours: Light Gold and Charcoal
  • Bands available in silicone and nylon — in black or beige

Caring for Your SereneSix

Is the vibration mechanism safe for sensitive skin?

Yes. SereneSix bands are available in two skin-friendly materials — silicone and nylon — both widely used in wearable devices for their comfort and durability.

 

Silicone is non-porous and non-reactive, making it a popular choice for those with sensitive skin. Nylon is lightweight and breathable, ideal for all-day wear.

 

If you have a known skin condition or allergy to specific materials, we recommend consulting your doctor before use. If you experience any irritation, discontinue use and contact us at support@serenesix.com.

Can I wear SereneSix while working out?

Yes. SereneSix is designed for all-day wear including exercise. It is water-resistant (1ATM), meaning it can handle sweat and light water exposure during normal workouts.

 

After exercise, wipe the device and band with a slightly damp cloth to keep it clean and fresh.

 

⚠ FLAG: Avoid wearing SereneSix in saunas, steam rooms or any environment with extreme heat — the device is rated for operating temperatures between 0°C and 45°C per manufacturer specifications.

How do I clean SereneSix?

Wipe the device and band with a slightly damp cloth as needed. Do not submerge the device in water or cleaning liquids, and avoid chemical cleaners, solvents or abrasive materials. 

 

For the silicone band, warm water and mild soap on a cloth is sufficient. For the nylon band, a lightly damp cloth is recommended. 

 

Allow the device to air dry fully before charging or storing.

Can I change or replace the band?

Yes. Replacement bands are available to purchase separately on the SereneSix website.

 

Bands are available in two materials — silicone and nylon — and two colours — black and beige. SereneSix bands are one size fits most, designed to fit the majority of adult wrist sizes comfortably.

Does the device make noise?

SereneSix produces a subtle vibration sound during use. 
 

In busy or ambient environments it will not be noticeable. In quiet settings such as meeting rooms or libraries, it may be faintly audible to those nearby.

How should I store SereneSix?

Store SereneSix in a cool, dry place away from direct sunlight and extreme temperatures.
 

The device is designed to operate between 0°C and 45°C and should be stored between -20°C and 70°C. Avoid exposing the device to extreme temperature fluctuations or high humidity.
 

While charging, do not sleep on the device or place it under your body.

Orders & Shipping

Do you offer Afterpay or buy now pay later?

Yes. SereneSix supports Afterpay, allowing you to split your purchase into four interest-free payments. Buy now pay later options are available at checkout.

 

Additional buy now pay later services may be available — check the checkout page for the latest payment options.

Does SereneSix come with a warranty?

Yes. SereneSix includes a 12-month warranty against manufacturing defects from the date of purchase.
 

If your device stops working under normal use within 12 months, contact us at support@serenesix.com and we will arrange a replacement at no cost to you.

 

The warranty does not cover damage caused by misuse, accidental damage, water damage beyond the device's 1ATM water resistance rating, or normal wear and tear.

When will my order ship?

Orders are processed and dispatched within 1-2 business days of purchase. 

Delivery timeframes begin from the date of dispatch — please see "How long does delivery take?" for full delivery estimates.

You will receive a confirmation email with tracking details once your order has been dispatched.
 

Orders placed on weekends or public holidays will be processed on the next available business day.

How long does delivery take?

SereneSix ships Australia-wide via Australia Post.
 

Estimated delivery timeframes from dispatch are:
 

Standard shipping: 
Same state: 2–4 business days 
Interstate: 3–6 business days 
Remote Australia: up to 6–9 business days
 

Express shipping: 
Same state: 1–2 business days 
Interstate: 1–3 business days 
Remote Australia: up to 4–6 business days
 

Delivery timeframes are estimates provided by Australia Post and may vary during peak periods.

Do you ship internationally?

SereneSix is currently shipping within Australia only. 

We are working on expanding internationally and hope to offer shipping to more countries soon. 

If you are located outside Australia and would like to purchase or want to register your interest, please contact us at support@serenesix.com — we will do our best to accommodate you. 

Can I change my shipping address after placing an order?

If you need to update your shipping address, please contact us at support@serenesix.com as soon as possible after placing your order. We will do our best to update your address before your order is dispatched.
 

Once an order has been dispatched we are unable to redirect it. Please ensure your delivery address is correct before completing your purchase.

What is your return policy?

We offer a 100-day money back guarantee on all SereneSix purchases. If you are not completely satisfied for any reason, contact us at support@serenesix.com within 100 days of receiving your order and we will arrange a full refund — no lengthy process, no runaround.

 

To be eligible for a return, the device must be clean, undamaged and returned with all included accessories. Return shipping costs are at the customer's expense unless the item is faulty.

 

If your order arrives damaged upon delivery, please contact us at support@serenesix.com within 48 hours with a photo of the damage and we will arrange a replacement or full refund at no cost to you.

 

Refunds are processed to your original payment method within 5-7 business days of receiving your return.

How do I contact support regarding my order?

For any questions or support regarding your order, please contact us at support@serenesix.com. We aim to respond to all enquiries within 1-2 business days.

Support That Cares for You

Our team is here to help whether you have questions about SereneSix, need support, or just want a little guidance. Reach out anytime and we’ll make things easy.

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SereneSix is a wellness wearable and is not a medical device. It is not intended to diagnose, treat, cure or prevent any disease or medical condition.

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